Privacy Policy
At Prime Picks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Prime Picks, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Information: This includes information that can identify you, such as your name, email address, shipping address, billing address, phone number, and payment details. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us directly.
- Account Information: When you create an account with Prime Picks, we store your username and password to manage your account and provide you with access to your order history and preferences.
- Order Information: We collect information about the products you purchase, order dates, shipping details, and any specific instructions you provide.
- Browsing Information: When you visit our website, we automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information.
- Communication Information: If you contact us via email, phone, or other channels, we may keep a record of that communication.
- Marketing Preferences: We collect information about your preferences for receiving marketing communications from us.
How We Use Your Information?
We use the information we collect for various purposes, including:
- Processing and Fulfilling Orders: To process your orders, arrange for shipping, send you order confirmations and updates, and handle any returns or exchanges
- Account Management: To create and manage your account, personalize your experience, and provide you with access to your order history and preferences.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.
- Improving Our Services: To analyze website usage, understand customer behavior, and improve our website design, product offerings, and customer service.
- Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, and other updates that may be of interest to you. You can opt-out of receiving these communications at any time.
- Security and Fraud Prevention: To protect our website and customers from fraud, unauthorized access, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information?
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping, marketing, data analysis, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
Your Choices and Rights
You have certain rights regarding your personal information:
- Access and Correction: You can access and update your personal information by logging into your account on our website. If you need assistance, please contact us.
- Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email or by contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal and operational limitations.
- Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Support@primepickspk.com